Legal
Privacy Policy
Last updated: August 15, 2026
1. Introduction
Realtmail respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website, platform, and direct-mail services.
2. Information We Collect
We may collect information you provide directly, including your name, email address, phone number, account credentials, business information, primary market, billing information, notification preferences, and subscription details.
3. Property and Marketing Data
Realtmail may process publicly available, licensed, or third-party property, ownership, geographic, demographic, and mailing information in order to identify potential marketing audiences and operate direct-mail campaigns.
4. How We Use Information
We use information to create and manage accounts, process subscriptions, identify prospects, generate and deliver campaigns, provide analytics, send account and campaign notifications, improve our services, prevent fraud, and comply with legal obligations.
5. Payment Information
Payments and subscription billing are processed by third-party payment providers such as Stripe. Realtmail does not directly store complete payment-card numbers.
6. Service Providers
We may share information with vendors that help us provide the service, including payment processors, cloud hosting providers, property-data providers, mapping services, printing and mailing providers, analytics services, and communication providers.
7. Cookies and Analytics
We may use cookies, analytics technologies, and similar tools to understand website usage, measure performance, improve the platform, and evaluate marketing campaigns.
8. Communications
If you provide an email address or phone number, we may send transactional communications such as account notices, campaign updates, billing information, and lead notifications. You may adjust available notification preferences from your account settings.
9. Data Retention
We retain information for as long as reasonably necessary to operate the service, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy applicable legal requirements.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of storage or transmission can be guaranteed to be completely secure.
11. Your Choices
Depending on your location and applicable law, you may have rights relating to access, correction, deletion, or other processing of your personal information. You may also update certain account information directly from your Realtmail settings.
12. Account Deletion
You may request deletion of your Realtmail account through available account settings. Certain records may be retained when required for legal, financial, fraud-prevention, or legitimate business purposes.
13. Third-Party Services
Our service may contain links to or integrate with third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.
14. Changes to This Policy
We may update this Privacy Policy periodically. When we make material changes, we may update the date above or provide additional notice where appropriate.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us through the contact information provided on the Realtmail website.